Standard UK Delivery is £3.95.

FREE UK delivery over £35.00


Orders received before 3pm are dispatched the same day. Orders received after 3pm will be processed the next working day.

Orders received on Friday-Sunday will be dispatched on the next working day (Monday)

You will receive your order via Royal Mail.

If you require any delivery service other than Standard UK, please email and we will calculate the delivery fees.


We take great care and use specialist packing that has been tried and tested, ensuring your parcel will arrive in good order. However, in the unlikely event that a parcel arrives damaged or faulty or you have just had a change of heart, don’t worry.

All we ask is that you contact us within 5 working days of receiving the parcel by calling 0161 660 1997 or emailing us at

Please note that all items need to be returned within 30 days of receiving your order and in the condition they were received. We do not accept returns for used products.

With the exception of faulty items or goods damaged in transit, please note that we are not responsible for return postage and the costs associated with this.

Once you have arranged a return with us, we would recommend that you obtain a ‘Proof of Posting’ in case, for whatever reason, the parcel fails to reach us. Please note Hey Happy is not responsible for any parcel lost in transit to us.